Privacy Policy

2. Information We Collect

Depending on whether you visit our web portal, place a hardware order, or use our mobile applications, we may collect:

• Identity Data: Full name, company or loft name, title.
• Contact Data: Email address, delivery address, telephone number.
• Account & Authentication Data: Secure salted hashed credentials, user identifiers, and permission roles.
• Application Data: Pedigree records, animal lineage trees, registration ring codes, and uploaded certificate documents.
• Device & Camera Data: Mobile device platform (iOS/Android), application version, and temporary camera feed access exclusively when explicitly granted by you for scanning pedigree documents. We do NOT capture or process facial imagery, biometric data, or background video.
• Transaction & Subscription Telemetry: In-App purchase validation tokens processed via Apple StoreKit, Google Play Billing, or RevenueCat. We do not store your raw credit card numbers.

3. How We Use Your Information

We process your data for legitimate commercial and operational purposes, including:

• Delivering, maintaining, and synchronizing native mobile apps and cloud databases.
• Executing AI-assisted optical character recognition (OCR) on user-uploaded pedigree cards.
• Validating commercial software licenses, subscriptions, and billing entitlements.
• Complying with statutory obligations under South African law (CIPC, SARS tax record retention).

4. Data Security & Storage Architecture

We employ enterprise-grade security protocols. Cloud databases utilize PostgreSQL Row-Level Security (RLS) to enforce strict multi-tenant isolation, ensuring no client or user can access another party's private records. All data in transit is protected using TLS 1.3 cryptographic encryption, and sensitive data at rest is encrypted using AES-256 standards.

5. Third-Party Service Providers

We may share necessary data with trusted operational infrastructure partners bound by confidentiality and data processing agreements:

• Cloud Compute & Database: Supabase / PostgreSQL, Cloudflare, Amazon Web Services.
• Mobile App Stores: Apple Inc. (Apple App Store) and Google LLC (Google Play Store).
• Subscription Infrastructure: RevenueCat Inc. for in-app subscription status validation.

We do never sell, rent, or trade your personal information to third-party data brokers or advertisers.

6. Your Rights (POPIA & GDPR)

You have the legal right to:

• Request access to the personal data we hold about you.
• Request correction or updating of inaccurate or outdated information.
• Request the deletion of your account and associated personal data ("Right to be Forgotten").
• Lodge a complaint with the South African Information Regulator (inforeg@justice.gov.za).

To exercise any of these rights, contact our Information Officer at raydenpeyper@gmail.com.